Family Support Coordinator | District 32 Brooklyn NY

It Starts with Belonging

Here at District 32, we strive to create warm, welcoming, and affirming learning spaces for our students and our families. Our parents and community are an integral part of the students’ learning experience. When families feel respected, included, and valued, they are more likely to engage in their child's education, leading to better student outcomes. Creating an inclusive environment fosters a sense of belonging for all, supports diverse identities, and helps ensure every family feels seen, heard, and connected to the school community.

District Support Team

Districts have staff who can help families. If you cannot resolve an issue or get help at your child's school, you can contact district teams to help. Aside from the superintendent, there are Family Support Coordinators and Family Leadership Coordinators:

A Family Support Coordinator is the person you should contact if there is a problem at your child’s school that you cannot resolve with school staff. You should always start at your child's school as outlined on our Connect with Us page, under Get Help.

Shaila Lopez (swalch@schools.nyc.gov)
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A Family Leadership Coordinator works with groups that support parent-leadership in schools, such as Parent and Parent-Teacher Associations (PA/PTA), School Leadership Teams (SLT) and Community Education Councils (CEC).

Alice Nieves (anievesgarcia@schools.nyc.gov)

Principal Checklist

for Parent Coordinators

Becoming familiar with the following resources and requirements will help ensure your parent coordinator has all the information to support your school’s family engagement work.
Make sure your parent coordinator (PC)
Checks DOE-issued Email
Parent coordinators often use personal or school based emails. Make sure they use their DOE email (@schools.nyc.gov) for information from FACE, other DOE departments or City agencies.
Signs up for the Parent Coordinator Community Website
Parent coordinators have their own community website with excellent resources, including a discussion forum and event information. PCs can login using their DOE email (@schools.nyc.gov - required) and the code: PCNYC1025.
Registers for PC Professional Development Opportunities
Parent coordinator professional developments are announced in the PC newsletter and the PC community website.
Maintains Current Information on Parent Leaders
The School Parent Leader Contact Information system is where your school must maintain information on elected parent leaders.
The following are key compliance deadlines:

Submit Election Results: October 31
Submit SLT Information: October 31
Hold Annual Title I Parent Meeting: conduct September 18–November 16
Conduct PA/PTA Elections: September 28

Shares PA/PTA and SLT Information
Parent coordinators should encourage parents to participate in their PA/PTA and run for office. To help families learn more about these groups, please have them refer to the Parent Association/ Parent Teacher Association (PA/PTAs) web page and School Leadership Teams (SLTs) web page). For additional resources, visit this page.
Submits monthly Parent Coordinator Activity Reports (PCAR)
Data from the DOE’s Parent Coordinator Activity Reports is published in the annual Mayor’s Management Report as a measure of parent engagement in our schools. Reports are due monthly, by the 15th of the following month. Principals and parent coordinators automatically have access to the portal. Other staff members can be designated in Galaxy to input the Parent-Teacher Conference attendance as outlined in this memo.
Makes Achieve NYC Available to All Parents
The 2018–2019 Achieve NYC is a comprehensive parent guide that is available in 10 languages and should be distributed at the beginning and throughout the school year.
Has Access to a Cellphone or BlackBerry
For information on parent coordinator cellphones, including how to obtain new or replacement cellphones, review this memo or contact DOESMS@schools.nyc.gov.
Have more questions? Email FACE@schools.nyc.gov or call (212) 374-4118
https://infohub.nyced.org/nyc-doe-roles/doe-roles/other-school-staff/parent-coordinator-resources

District Family Support

It Starts with Belonging

District Support Team

Principal Checklist

for Parent Coordinators

Address

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